Customer stories
We think our recycled plastic furniture quality speaks for itself, but don’t just take our word for it – our customers regularly share stories with us about their purchases, and this page highlights some of our favourites. If you’d like to share your own story and photos with us, send us an email at info@tdp.co.uk
Light at the end of the tunnel
With the “outside rule of 6” set to return in late March, we were desperate for a family get together. It was clear our aged timber furniture wasn’t fit to host visitors, so it went to the tip and we needed to source some new kit. We scoured the web, lots of options, none of which really “floated our boat”. Then we stumbled across TDP, advertising some lovely looking, maintenance free products, made from recycled plastic.
Digging a little deeper, I was a little disappointed to find that there wasn’t anything that perfectly suited our requirements but I was “hooked” on the concept, so decided to use their “contact us” page and I’m really glad I did. It was Saturday night when I sent my first mail and on Sunday Rob responded to my message. From that moment on, I knew we’d be doing business. After a quick flurry of emails and a couple of phone calls, we were all set, with the TDP production team proposing a bespoke, 6 seater table and chair set.
Throughout this process, everyone I spoke to at TDP were absolutely first class, seemingly, some of the most helpful folk on the planet, an absolute delight to deal with.
My furniture arrived today, just as they said it would. So that’s the people, now onto the product:
Having spent some 43 years working as a Manufacturing Engineer in the aircraft manufacturing industry, I’m a bit of a stickler for quality, I know exactly what a “good” should look like and I’m all too often left a little disappointed. But not in this case.
This kit is very good, in fact it’s absolutely first class. It’s chunky, it’s weighty, it’s a modern rustic design, which has a lovely feel to it, that really appeals. Its very well put together, with the individual component parts fitting perfectly together, with no sharp edges. It arrived fully assembled from TDP’s factory, using quality fixtures and fittings and I’ve absolutely no doubts, that it’ll still be going strong long after I’m gone.
One very satisfied customer. Many thanks to all at TDP.
Just a quick note to let you know our garden furniture arrived safe and sound late this morning. We think it’s fantastic and we’re really impressed with the product, the concept and the service received, throughout our interaction with everyone at TDP.
We’ve got the patio heater on order, so as of the 29th, we’ll be all set for a few rowdy nights with the family and friends.
Please extend our thanks to the rest of the team at TDP, who’s efforts are truly appreciated.
Thank you from the Rotary Club of Bideford…
We absolutely LOVE these rainbow benches (even in the rain!)
We need to encourage every hospital in the country to have one!
These ones are sited at the North Devon District hospital for everyone to enjoy.
The chairs & table go great with our awning. They are fabulous and very comfortable.
Thank you
Eat out safely at Oakfield Farm Shop
TDP were pleased to get a showroom visit from the owners of a fantastic Derbyshire Farm Shop & Cafe recently.
Given the go ahead under the government guidelines to re-open their cafe, new chairs, tables, benches and picnic tables were required to accommodate customers outside, to help maintain social distancing.
The owner of Oakfield Farm Shop, Mr & Mrs Wint, were looking for something long lasting and robust to stand the test of time in the cafe courtyard, and very importantly something easy to clean. Our picnic tables and dining sets fitted the bill nicely for all their requirements.
To make the outdoor space look even more inviting, they chose colours that matched their corporate identity as well as brightly coloured mixes.
Each table was also engraved with their company logo, which finished off the look nicely.
Being made from dense recycled plastic waste, the furniture is very robust. Completely weather and waterproof, it can be left out all year without rotting or blowing over. They require no painting or staining and can be quickly wiped down or simply power washed for a more thorough clean.
There is no swelling and shrinkage during changes in the climate, so the fixings stay in place and make our seats and benches safe to sit on for years to come.
From the moment we were greeted in the showroom by Alison we were convinced we had chosen the right company.
From the informative and inspirational presentation to the quality of the furniture, especially being delivered on time for our re-opening after Covid-19 lock down we were so impressed with the TDP team.
Our black & lilac Dale bench in-situ. Thank you
To help improve the local community we (Penrith Action for Community Transition) contacted TDP back in November 2019 to quote for a few items from their range of recycled plastic furniture.
After funding approval in March this year we placed the order. TDP kindly held the order for the last 5 months as Covid-19 meant we had to wait before we could site the furniture, so It was not until this month that we finally got to see it all.
We are all so pleased and it now appears in a new video that Penrith in Bloom have just made.
I have just realised that we didn’t send you photos of the fabulous bench! I have chosen the best photos from the ones we took the day it arrived but Lucas the cat had decided that he needed in on the action and so he is in a lot of the photos
Thank you all for your wonderful willingness to help us in every way possible, we will recommend you to everyone we meet. The delivery driver was lovely and really helpful. We were just disappointed that Michelle wasn’t delivered too as she has been a pleasure to deal with. We had some help from a couple of local university students when the delivery arrived, to take the chairs and bird table off the pallet and site them in the garden for us.
Seat arrived today, just to say a massive thanks to everyone involved, I am really pleased with it, really well made and packaged well.,and yes is pretty heavy
It should last a lifetime!love the colours as well.
Nicola, thank you for the receipt for the recycled plastic planks I picked up today. May I just add that I have been extremely impressed with the customer service provided by TDP. When I initially made enquiries, and my order was not particularly large, I found the ordering and communication very easy and the staff very helpful which unfortunately is not always the case these days. On picking up the items from your premises everyone was very supportive in particular the ‘lads’ from the warehouse who could not have been more helpful. When we come to construct the last two garden raised beds I will not hesitate in using your company again and I will certainly recommend you when/if people comment (assuming that I build them sufficiently well!). Once again, thank you so much.
Our bench was delivered this morning and we are delighted with our purchase
Family time
The order for a Bradbourne picnic table was placed on our web site and then Edward added a Denby Trail garden set by phone a couple of days later.
Edward had requested a parasol hole in the Denby Table but was concerned if it only had a hole in the table top would the leg cross brace not need a hole as well. Rob in our production team phoned Edward back to clarify that we did put a hole in the leg brace, so all was well. We also made sure that the hole size was big enough for the parasol to fit though as we can make the hole size to order.
We think the photographs Edward sent in are fantastic and it made our day in production to see such happy customers.
Finally got the picnic table together when my son was able to come and join his brother (2 strong lads) to do the assembly a week ago. You said it was heavy but I hadn’t thought it would be so heavy, certainly I couldn’t have managed it. There is no likelihood of the tables ever blowing away. I am attaching photos of the dining set and picnic table in the garden and one of the inaugural celebration party in which everyone, my sons, grandchildren, friend and I are showing our appreciation of a job well done. Sadly I seem to be the only one not smiling, which is a pity as I am very pleased indeed. Thank you all very much for a job well done.
The seat has arrived safely and we are very pleased with it!
We bought it in lieu of a cancelled holiday and will spend many happy hours on it eating ice creams and having cups of tea. It is so sturdy and indestructible that we expect that our grandchildren’s grandchildren will enjoy it too in the distant future!!
We have found another bonus – it doesn’t get wet (i.e. the water doesn’t soak in) so when it has rained we can just give it a wipe and it is ready to use. Also, it is warm to sit on!!
Having purchased 2 benches from you five years ago and recently purchased this table, I was a little worried that the benches would look weathered next to the new table, but you honestly can’t tell that they are any older – they haven’t aged at all. Both the table and benches are the very definition of sturdiness, they need no maintenance and I am convinced that they will never wear out. I wouldn’t hesitate to recommend your company to my friends
This is to say how pleased I am with the 2 Peak benches I ordered from you in April. I have a big, mostly wild garden and am very pleased with the way they blend in. I will be interested to see how well they “weather”. It was an interesting challenge unpacking and moving them on my own, achieved with an old bakers trolley, Aldi dolly wheels and a great deal of careful moving a bit at a time. They are sited much nearer the house than originally intended.
Thank you for a most efficient service.
I thought you might like to see a photo of my purple chair, delivered today.
It’s a new garden so only just getting going! But the chair and table are a fantastic addition.
Just a note to say that the bench arrived on time and is now safely installed. I am thrilled with both the comfort of the bench and also the appearance of the inscription. It really adds to the pleasure the villagers will derive through many years from our Recreation Ground.
Many thanks to all concerned with the work and administration.
Thank you so much for very good service re the ordering and delivery of the memorial bench we recently ordered. It is now sited at St Cuthberts Church, Shustoke, and we are delighted.
Brenda H
Staffordshire
Thank you so much. We are delighted with our furniture, it finishes off the garden perfectly and we will be outside so much more. Super great service from you and I have recommended you as a few neighbours now have furniture envy.