Our product prices in the online shop are shown inclusive of delivery*, and VAT.
To help you compare prices and for customers who can claim back VAT we also display price net of VAT.
You will receive an email copy of a VAT invoice for customers who are eligible for claiming this back.
All of our products are handcrafted to order, we are currently working to deliver your order in 10-11 weeks and our standard delivery option is not time specific and can be anytime between 8am and 6pm.
Delivery to most UK mainland addresses is free*, unfortunately there are some postcodes that our delivery company charges more for.
If you would like your delivery taken to a UK mainland postcode prefixed with AB, BH, EH, EC, KA, KW, IV, PH, PA or SA, when adding an item to the basket and then proceeding to checkout, a delivery cost will show.
Please note: If your post code is shown above, but is for an offshore destination, then delivery will require a personalised quote.
We apologise for this, but we are restricted by what carriers charge. TDP do regularly review our carrier companies to ensure we are getting the best deals for our customers.
This premium postcode delivery cost has been kept to a minimum so customers residing these areas are not disadvantaged with large delivery costs.
As standard we are unable to ship to any off shore destination, if you would like to purchase any of our recycled plastic outdoor products to be delivered to any non UK mainland destination (including the Isle of Skye, Isle of Wight and Isle of Man, Orkney, Shetlands plus others), please contact us to discuss your requirements. We do have options to deliver off shore, but these would have to be quoted on request.
At present we cannot delivery to anywhere in Ireland.
View postcode areas on our map.
Build your own Profiles prices – as our profiles come in many sizes and you can choose any quantity, these are not covered by our free delivery policy.
How we deliver your furniture
Our carriers deliver from Monday to Friday and to the front of a property only (ie. your driveway or car park) which is nearest to the public road.
There has to be access to the delivery address by a large lorry.
There is normally only one driver and they will offload the pallet using a tail lift vehicle then a pump truck to get it on your property.
In order to use a pump truck, your access has to be of firm ground and relatively flat.
Drivers are not permitted to site the item for you or leave round the back or side of your property.
Standard delivery is not time specific and can be anytime between 8am and 6pm.
If you would like to upgrade your delivery to an AM/PM or hour time slot, please call us and we can advise if this is possible and what the additional cost will be.
Please note that any failed delivery (i.e. if you are not available to take delivery of the furniture when the carrier gets to your address or no safe place is available) will be subject to a re-delivery charge of at least £50 per pallet. We do apologise for this however this is a pass through cost from our carriers to make another delivery attempt.
There may be occasions, when long items are ordered, that the delivery driver will deem this as unsafe to use a pallet truck to unload. In these rare cases, the items will need to be taken off the delivery vehicle by hand.
Please be aware that our products are heavy.
Purchasing an item of furniture manufactured and finished by hand is something we feel is worth waiting for.
To allow for safe delivery a few of our larger picnic tables require minimal assembly. All the fittings are supplied along with instructions. If a product requires final on site assembly then we tell you this on the product page.
On receipt of your order, a production slot is booked to meet the timescale detailed on the product shown in the online shop.
Once your product starts its production cycle we will call to arrange a convenient delivery day with you.