Our product prices in the online shop are shown inclusive of delivery*, inclusive and exclusive of VAT.
You will receive an email copy of a VAT invoice for customers who are eligible for claiming this back.
All of our products are handcrafted to order, we are currently working to deliver your order within 4 weeks. Purchasing an item of furniture assembled and finished by hand is something we feel is worth waiting for.
To allow for safe delivery a few of our picnic tables require minimal assembly. All the fittings are supplied along with instructions. If a product requires final on site assembly then we tell you this on the product page.
On receipt of your order, a production slot is booked to meet the timescale detailed on the product shown in the online shop.
Once your product starts its production cycle we will call to arrange a convenient delivery day with you.
Delivery most UK mainland address is free*, unfortunately there are some postcodes that our delivery company charges more for.
If you would like your delivery taken to a postcode prefixed with BH, EH, KA, KW, IV or SA, when adding an item to the basket and then proceeding to checkout, a delivery cost will show.
We apologise for this, but we are restricted by what carriers charge. TDP do regularly review our carrier companies to ensure we are getting the best deals for our customers.
This premium postcode delivery cost has been kept to a minimum so customers residing these areas are not disadvantaged with large delivery costs.
View postcode areas on our map.
Our carriers deliver from Monday to Friday and to the front of a property only (ie. your driveway or car park) which is nearest to the public road.
There has to be access to the delivery address by a large lorry.
There is normally only one driver and they will offload the pallet using a tail lift vehicle then a pump truck to get it on your property.
In order to use a pump truck, your access has to be of firm ground and relitively flat.
Drivers are not permitted to site the item for you or leave round the back or side of your property.
Standard delivery is not time specific but we do ask the carrier to call you one hour before.
If you would like to upgrade your delivery to an AM/PM or hour time slot, please call us or select this option at the checkout.
There may be occasions, when long items are ordered, that the delivery driver will deem this as unsafe to use a pallet truck to unload. In these rare cases, the items will need to be taken off the delivery vehicle by hand.
Please be aware that our products are heavy.