Please find below our frequently asked questions (FAQ). If you do not find you answer here please contact us
In most circumstances, our recycled plastic profiles can be worked like traditional building materials such as wood and can be cut, drilled, nailed, screwed.
Our products are available in a range of colours, simply select the colour from the drop down box option on the product page and an image will show what you have selected. The frames of our benches and picnic tables are always supplied in either black or brown (you can choose which), which is made to a very strong mix of recycled plastics. This ensures our product is always fit for purpose.
Most products come fully assembled. Some larger items are supplied in sections ready for final assembly. These are supplied with all the fixings and basic tools. Where final assembly is required we tell you on the product page and the assembly instructions are available to view and download before you purchase.
No, recycled plastic is supplied in a finished form that is long lasting and does not require paint, stain or varnish.
Our recycled plastic is made to the highest standards and, unlike wood, will not rot. The material itself will last a lifetime.
All the products are impervious to water and resistant to algae. They do not require any surface treatment and do not rot, making them maintenance free apart from the occasional clean with a damp cloth.
If you want to open an account rather than use your card to pay on our website call us on 01629 820011
All of our furniture is delivered on pallets. Our contracted haulier is responsible for taking the goods off their vehicle using a tail lift and pump truck. The goods are delivered to the front of your property ie a driveway or car park. The driver will not site the goods for you or remove any packaging. The delivery vehicle will need public road access for a lorry slightly larger than a standard dustbin lorry.
Yes. Call or email us from the contact page to discuss your requirements. Orders placed on our website are for delivery to UK mainland (excludes Isle of Skye) only
No. All of our products are handmade to order. Our lead time does vary depending on the time of year. Each product shows a date for the lead time on orders. This information is updated regularly.
Yes. We have a model that we call ‘You Choose’, this allows you to create your own colour combinations.
Yes. We offer either traditional plaques that we attach to the bench, or we can engrave a message and illustration into the recycled plastic. These are easily added to your bench on the online shop.
Yes. We offer two anchor kits, one for soft ground and one for hard ground. These can be easily added to your basket from the online shop. You only need one kit per item of furniture you are ordering.
No. All of the recycled plastic we use in making our furniture and garden products is sourced from the UK. This plastic would have been destined for UK landfill had we not found a really great use for it.