Buying tips

TDP’s Buying tips,

In order to make your purchase as smooth as possible, we will ask you to open an account on your first purchase. This will allow you to monitor your orders and make future purchases easier. Returning customers can log-in as they enter the site or when proceeding to checkout

Choosing your product

Once you have chosen your product you will be presented with various options. These depend on the product and can include a colour choice, a table topper game board, adding a memorial plaque or longer legs plus many more. Below we list a few tips to help make the buying process as easy as possible. We try to give examples of the choices.

On the right hand side of each product page under the ‘Buy’ box you will see ‘customise your product’, below which we give you all the options for that product. If the option is chargeable then the price is displayed and as you ‘tick’ each option the cost is added to your total.

Size

If the product comes in more than one size this is where you choose the one you want, the smallest is always ticked by default. The price is displayed alongside each option.

Colour

Choose the colour of your product; your choice will have no effect on the price as this a free-of-charge option.

Optional extras

In this section you will be presented with all the extras you can order, for example table topper game boards for a picnic table, or extended legs to allow you to set the product in a concrete base or into the ground. These all have the price displayed alongside each option.

Add a Plaque

If you are ordering a product that can be used as a memorial then this option will be available to choose your plaque and write your message. You should look out for the ‘Memorial Plaque’ logo on products where this is an option. The price, which includes your message, and fixing the plaque before despatch, is displayed next to the ‘tick’ box.

You will also be able to choose your font style.

Then please type your message into the ‘Message’ box. Please make sure you check this carefully for errors.

Basket

After choosing all your options you can see your total purchase information by ticking the ‘Buy’ button. Your basket will open at the top of the page. You can now add more products, edit your basket or proceed to the checkout area.

Checkout

Returning customers can log-in if they have not already done so. New customers should create an account.

The first page you will see is the ‘edit basket’ page which gives you a last chance to check and/or make any changes.

Then follow the instructions for payment.

You will receive an email acknowledgement of your order, and we will keep you informed about delivery.