TDP & Covid-19

Just to keep you updated on our position regarding Covid-19. We are continuing to manufacture your orders and keeping our showroom open. This is obviously a strategy we are reviewing on a daily basis.

We are fortunate that our small team are minimising their risk of exposure to the potential virus through reduced socialisation. As a business we have cancelled all meetings and travel.

We have put into place hand santisor stations throughout our building. Anyone wanting to visit our showroom is asked to kindly sanitise hands on entering the building and observe the general guideance of personal space.

Of course you do not have to visit the showroom to place orders, the online shop is ideal, or call us to discuss your requirements on 01629 820011.

Should there come a point where any of our team are having to self isolate from showing any symptoms of the virus, this will of course may have a potential knock on effect on our lead times. Should this situation arise, we will discuss this with each individual customer and how it affects your order.  We will also post a further message on here if the showroom has been closed.

We remain confident that we will continue to trade during what is an uncertain time for everyone, however, if we had to close our business for a short period of time from all of our team self isolating, we will have access remotely to our customer information and will be able to communicate to any customers affected.

In addition to keeping TDP running as effectively as we can, we would also like to ask any customers who have placed orders that are due for delivery betwen now and the end of May, to contact us should you be unable to take your delivery due to closure or personal isolation. Unfortunately we will incur costs for failed deliveries so we appreciate your co-operation in minimising this situation.

If you have any further questions do not hesitate to contact us via email info@tdp.co.uk or call us on 01629 820011

 

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